Paynes Plumbing & Electric

This company responded fast to our needs. I had an emergency plumbing need and found their ad on internet and so relived I got such an honest and professional company that resonded in less than 2 hours, yes, that is right they were at my residence within 2 houra and I live over 1 hour from their office in Knoxville!!! The plumber, Jesse, was very professional! He took care of the problem the same day with over the top professional work, personality, and quality service. He kept me updated and informed of the issue and what he was doing. Quoted me a great price, so there was not a surprise in the end! I can not recommend Jesse or Payne Plumbing services enough. Jesse's services deserve much higher than 5 in rating but unfortunately that is highest star I can give on this rating. This will definitely be our go to business for any concerns in the future. Very Highest Kudos to Payne Plumbing and Jesse!

I discovered that none of showers, sinks, or toilets were draining. I called several of the big companies and none could come out for at least a week. We called Paynes and even though we are in White Pine, they said they would come out and help us. Jesse came to our house, found our septic tank (even though it wasn't where we were told it was when we moved in here), uncovered it, found the problem, and fixed it all in about 10 minutes. We were very pleased and will definitely be recommending these guys to anyone. If you need plumbing work done, these are the guys to call. Thank you for coming so quickly.

We called because we had a leak in one of our pipes. We were able to get an appointment promptly. Jesse and Ryan were great! They listened to us and answered all questions we asked, thoroughly. They did a good job with the repair. Cleaned up after themselves too! We asked them for a quote on other plumbing needs, and they were able to get it to us quickly! Very nice to have a service company to respond to texts, phone calls, questions, so quickly! Much appreciated! We're looking forward to working with you guys soon!

We had a client that needed some help with septic. Their realtor and I tried a few companies before finding Paynes. Ryan was able to come out quickly. He made everyone feel confident in his knowledge. He was great to work with. We look forward to recommending him to future clients as well as using their service for ourselves.

We had a ton of work done. Water heater replaced, water filter, water softener, repipe the house, move our main line into the house, install a yard hydrant, update some fixtures, installation of a new utility sink and pump. The Paynes team was courteous, clean and did a great job.