A & Z Mechanical

They installed a new AC unit last summer. When we had to turn it on this spring, it wasn't working right. Tanner came out and found that the original tech didn't install something correctly. He made the repairs completely free of charge and wouldn't even accept a tip for the afternoon he spent getting it working again. Great experience with A & Z, highly recommended.

AVOID: I purchased a used home in summer of 2024. Over the winter we started having issues with our furnace - mostly just cutting off. I called out an HVAC company to investigate. They discovered that the incorrect diameter of exhaust pipe was installed. 2" pipe was installed and the manufacturer clearly required 3" pipe based on the length of the exhaust run - per the install manual. This manifested with my furnance not being able to push out the exhaust and it would cut off to prevent furnace damage. The HVAC technician recommended I contact the original installer which was A&Z. I called A&Z and spoke to Zahn and he said he would call the HVAC tech I had over and get back to me. Zahn never got back to me. I followed up with phone calls and left messages with A&Z's secretary/scheduluer? on three different occassions over the next couple of weeks. No calls were ever returned. I am now going to have to fork out the cash to get this remedied. I would avoid this company because in my case they completed a furnace install against the manufacturer's recommendations (incompetence). Whether that was done recently or years ago, the install is not in line with manufacturer's standards. A good company would at least investigate - this one just blew me off. Additionally, their communication skills and willingness to stand behind their work leaves a lot to be desired. In their response to this review, A&Z stated they attempted to call me back. I had no missed calls and no voicemail. I do not believe they actually called back and instead are trying to save face due to my review. A&Z posted their response to this review within 24 hours. If only they could have showed the same commitment to communicating with me that they did to countering this review this 1 star review could have been a 5 star review. Additionally, I spoke with the original technician who discovered the problem. He stated that he spoke with Zahn about the problem but did not agree with what A&Z has posted here about the exhaust not being the problem. From his vantage point the exhaust was the most likely culprit. AVOID A&Z!!!

A & Z Mechanical has been our HVAC team since 2003. We have always had excellent reliable service from the team there. They will be coming soon to check our AC for the summer. We certainly recommend this hard working team. Bob & Phyllis Lewis

EXCELLENT SERVICE!! Of course our heater decides not to work on one of the coldest Sundays in Colorado! We called A&Z Mechanical and had their technician Mike out (we live in Monument) within a couple of hours. The owners (Zonn and LeeAnn) were friendly and helpful and Mike was wonderful to work with. We were back up and running quickly and warm and cozy again. They were professional, helpful and genuinely cared about what we were going through. I would highly recommend them!! Thanks so much A&Z Mechanical!! We appreciate you!

My furnace went out in the middle of the night on the coldest day. I called A&Z they had someone out immediately and even on a weekend. I highly recommend them. They are a top notch company.